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GERARDO G. — Junior Call Center Agent from Philippines

GERARDO G.

Junior Call Center Agent

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gerardo G. is a skilled professional experienced in both call center operations and industrial settings. As a Call Center Agent/Cold Caller, he has adeptly handled outbound sales for prominent voice search platforms including Alexa, Siri, Cortana, Bixby, and Assistant over a span of five months. He has also demonstrated proficiency in offering SEO services by conducting calls to business owners across the USA to generate leads and schedule appointments. Gerardo's ability to build rapport, handle objections, and maintain a professional tone is complemented by his understanding of outbound calling processes and CRM systems. Additionally, his background includes operating overhead cranes, ensuring safety and coordination in material handling. Gerardo's work ethic and communication skills underscore his capability in high-volume, result-driven environments.

Experience

  • Call Center Agent/Cold Caller

    null · 2024 — 2026
    Generated sales leads for Voice Search platforms including Alexa, Siri, Cortana, Bixbi, and Assistant. Made outbound calls to business owners in the USA regarding SEO services for GMB accounts. Set appointments for SEO consultations, offering complimentary sessions to business owners.
  • Overhead Crane Operator

    null · 2022 — 2023
    Lifted, moved, and positioned heavy materials by operating an overhead crane. Performed routine inspections of equipment prior to and following usage. Adhered to established safety protocols and standard operating procedures, coordinating effectively with ground personnel through hand signals and radio communication.

Skills & Expertise

Education

  • High School Diploma
    Pilar National High School · 2018 — 2019

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