Gerlyn M.

Gerlyn M. is a Bachelor of Science in Tourism Management candidate at Systems Technology Institute (2021–2025) who recently completed 600 hours of On-the-Job Training with Jebsen PTC Group, gaining exposure to hospitality service and guest relations in the cruise industry context. She has participated in industry-related seminars and workshops, including Cyber Security Awareness Training and a specialized Flight Attendant Workshop at PTC Aviation Training Center in 2024, expanding her practical understanding of transportation and tourism operations. Gerlyn’s hands-on training and academic background focus on basic hospitality awareness, service delivery, and adaptability to fast-paced, dynamic environments, supporting her commitment to delivering high-quality guest experiences in multicultural settings within the tourism and cruise sectors.