Geronimo M.
Mid-Level Bilingual Medical Interpreter
Open to offersNew to PlatformAbout
Gerónimo M. is a proficient Bilingual Medical Interpreter and Customer Service Specialist with comprehensive experience in facilitating communication across medical contexts and enhancing customer relations. His expertise in EHR systems and CRM tools enables him to manage highly nuanced, real-time medical interpretations between English-speaking healthcare providers and Spanish-speaking patients effectively. Currently associated with LS Corp in a remote capacity, Gerónimo ensures precise translation and empathetic communication under pressure. Previously, he excelled as a Customer Experience & Sales Manager at Creamy Ice Cream Franchise, where he managed customer support and training operations, as well as a Medical Assistant focusing on electronic health records management and appointment scheduling. His background in sales within the tech industry and experience in private tutoring further underscore his adaptability and multilingual communication skills. Holding a Bachelor's Degree in Economics & Administration, he continues to expand his knowledge base through studies in Biotechnology.
Experience
Bilingual Medical Interpreter
LS Corp · 2024 — PresentConduct high-volume real-time third-party medical calls between English-speaking providers and Spanish-speaking patients. Provide accurate and empathetic interpretation utilizing clinical terminology in various medical settings. Create concise summaries of calls while ensuring strict patient confidentiality.Customer Experience & Sales Manager
Creamy Ice Cream Franchise · 2024 — PresentOffer personalized customer support, resolve client issues, and manage cash handling and order processes. Train new team members while assisting with inventory management. Engage proactively with clients to drive additional sales.Medical Assistant – Clinical Documentation
Private Practice · 2022 — 2023Update electronic health records (EHR) with clinical data such as allergies and medical history under the guidance of physicians. Oversee EHR documentation, appointment scheduling, MRNs, and insurance verification workflows. Schedule patient appointments both via phone and in person, ensuring accurate post-consultation documentation closure.Sales Assistant – Tech Products
MyC Technology Supplier · 2020 — 2021Assist customers in selecting tech devices and accessories. Manage inventory, orders, and respond to customer inquiries through in-person and digital channels, providing after-sales technical support.Private Tutor
English & Biology · 2020 — 2021Tailor communication strategies to motivate diverse students, resulting in measurable academic improvement.Event Planner
Lola Disco – Private Events · 2019 — 2020Oversee event logistics while engaging directly with customers; manage last-minute issues effectively.
Skills & Expertise
Education
- Bachelor's Degree in Economics & AdministrationJuan Bautista Alberdi Institute · — — 2019
- Currently studying BiotechnologyInstitution not specified
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