Junior Customer Service Representative
Open to offersNew to PlatformGertrudez A. M. is a skilled professional with a background in both Hospitality Management and education. She earned her Bachelor's degree from Isabela State University and is currently pursuing a Master's degree in the same field. Her diverse work experience includes roles such as an Instructor I under a contract of service at Isabela State University, where she excelled in preparing and delivering educational content, showcasing her effective communication skills. Gertrudez also worked as a Call Center Agent at Foundever Sitel and Everise, where she provided high-quality customer service and maintained performance targets through her strong communication and critical thinking skills. Additionally, she served as a Graphic Designer and Office Clerk for the Local Government Unit of Alicia, combining creativity with administrative expertise. Gertrudez's experience includes part-time work at KUMU Entertainment App, where she engaged audiences through live performances, highlighting her creativity and stage presence.
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