Gianina P.

Gianina Paola P. is an experienced Customer Service/Technical Support professional with a background in telecommunications, healthcare, and technology sectors. She has held roles with companies such as Iqor Philippines, EXL Philippines, Startek, Transcom Manila, Synnex-Concentrix, and Transcom Asia, where she addressed billing inquiries, facilitated technical support for phones and satellite TV, managed delivery status and order complaints, and provided information on medical plans to doctors. Proficient in software and platforms including MS Word, Excel, Canva, and major social media channels, Gianina Paola P. demonstrated multitasking across high-volume support environments, consistently focusing on resolving customer requests and technical questions. She attended the University of Iloilo for a Bachelor of Science in Nursing (undergraduate studies).