Gilbert M.
Senior Sales Development Representative
Open to offersNew to PlatformAbout
Gilbert G. is a seasoned Lead Generation, Appointment Setting, and Sales Development Professional with over a decade of expertise in both B2B and B2C environments. His career, marked by significant roles across telecommunications, software, digital marketing, financial services, and outsourcing industries, showcases his adeptness in cold calling, lead qualification, and pipeline management. Gilbert's tenure at companies like Sourcefit and SmartCell Communications has honed his skills in conducting efficient outbound sales strategies and building lasting customer relationships. He excels at identifying opportunities and nurturing prospects to support sales teams in meeting revenue goals. With a certification in Mass Communication from La Fortuna College, Gilbert's proficiency extends to using CRM systems and executing targeted email marketing campaigns, enhancing his ability to manage customer relations and optimize sales outcomes.
Experience
Freelance Lead Generation & Appointment Setting Specialist
null · 2024 — 2026Conduct research to track and maintain prospect databases. Make outbound calls to identify and qualify potential clients. Execute email marketing campaigns targeting key decision-makers. Perform customer and market research to discover sales opportunities. Conduct client surveys and gather prospect intelligence. Assist in preparing sales proposals and presentations. Generate timely sales and lead-generation reports for management. Develop product and service knowledge to enhance the sales process.Sales Development Associate
Sourcefit · 2024 — 2024Engaged in outbound calls to potential customers using company-provided databases. Created qualified appointments for financial advisors. Established rapport with prospects through effective communication. Updated customer interactions and lead information within CRM systems. Addressed objections and assessed customer needs to secure appointments. Processed referrals and escalated qualified opportunities. Worked in collaboration with team members to meet daily performance targets.Inside Sales Development Representative
SmartCell Communications (Canada) · 2022 — 2023Sold telecommunications and VoIP solutions to both business and residential customers. Developed and implemented outbound sales strategies. Generated leads and qualified opportunities through cold calling and prospecting activities. Assessed customer needs and proposed appropriate solutions. Managed the progression of sales opportunities through the sales funnel. Conducted follow-ups to maintain customer relationships. Collaborated closely with sales executives to achieve revenue targets.Lead Generation & Appointment Setting Representative
Goetu Software Solutions Inc. · 2022 — 2022Produced sales-qualified leads via cold calling, email outreach, social media, and online research. Scheduled qualified meetings for Account Executives. Fostered and nurtured relationships with prospective clients. Managed and maintained prospect pipelines. Coordinated with Sales, Operations, and Research teams to enhance lead opportunities. Achieved established productivity and lead-generation goals consistently.Lead Generation Specialist (Project-Based Campaigns)
iConnect Project Outsource Services · 2015 — 2020Conducted outbound prospecting and appointment-setting activities. Generated qualified leads through cold calling and email outreach. Performed cross-selling and upselling of products and services. Followed up on quotations, samples, and sales opportunities. Maintained high standards of customer service. Assisted sales specialists by providing accurate lead information.Account Management Specialist
AdvancEdge Business Support Outsourcing Solutions · 2013 — 2015Oversaw account activities and managed renewal processes. Addressed customer inquiries and resolved account concerns. Fostered strong client relationships. Created business presentations and client reports. Handled customer requests and maintained account updates. Acted as the primary contact for assigned accounts. Ensured customer satisfaction and retention of accounts.
Skills & Expertise
Education
- Certificate in Mass CommunicationLa Fortuna College · — — 2003
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