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Ginny R. — Senior Customer Service Representative from Philippines

Ginny R.

Senior Customer Service Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Ginny R. is an experienced Customer Service Representative, Sales Representative, and Virtual Assistant based in Davao City, Philippines. With over a decade of expertise, she has established a robust career in delivering exceptional customer support, generating leads for solar campaigns at Lux Connect, and handling diverse administrative tasks. Her role at Victor Link Infotech Solutions involved coordinating maintenance requests and scheduling repairs within the property management industry. Ginny's tenure at VXI Global Holdings sharpened her skills in addressing customer account and billing concerns, and at Teleperformance Philippines, she excelled by promoting products and reaching sales targets. She is proficient in lead generation, outbound sales, and adept in leveraging Microsoft Office for administrative support. Ginny communicates effectively in English, Filipino, and Cebuano, making her a versatile asset in multilingual environments.

Experience

  • Lead Generation Specialist

    Lux Connect · 2026 — 2026
    Generated qualified leads using outbound calls, updated customer information, and maintained CRM records while meeting daily lead generation targets.
  • Virtual Assistant / Maintenance Coordinator

    Victor Link Infotech Solutions · 2025 — 2026
    Coordinated maintenance requests, scheduled repairs, and updated work orders while providing customer support through phone and email.
  • Account Associate / Customer Service Representative

    VXI Global Holdings Inc. · 2018 — 2024
    Assisted customers with account and billing inquiries, resolving issues in accordance with quality goals.
  • Customer Service & Sales Representative

    Teleperformance Philippines · 2014 — 2015
    Handled customer inquiries and promoted products to achieve sales targets.
  • Outbound Sales Representative

    Lovo Marketing · 2012 — 2013
    Conducted outbound sales calls, building customer relationships and working to meet sales goals.

Skills & Expertise

Education

  • Bachelor of Science in Nursing
    University of the Immaculate Conception

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