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Girlie C. — Mid-Level Cruise Hospitality Worker from Canada

Girlie C.

Mid-Level Cruise Hospitality Worker

Canada 6+ years
Open to offersNew to Platform
Languages
English
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About

Girlie M. C. is a highly experienced Stateroom Cabin Stewardess with a proven track record in maintaining exceptional standards of cleanliness and guest satisfaction aboard luxury cruise liners. She has demonstrated her expertise at Oceania Cruises on ships such as the Regatta, Nautica, and Vista, where she managed the daily cleaning services for a variety of staterooms, including penthouse suites and concierge rooms. Her responsibilities encompassed morning and evening cleaning services, attending to guest requests, and handling complaints with efficiency and professionalism. Girlie ensured all stateroom preparations were complete for new arrivals and maintained the ship's United States Public Health standards through meticulous cleaning and sanitization processes. She has a broad range of skills, including guest interaction, effective communication, and handling of personal protective equipment, which have been strengthened by her extensive training and certification in housekeeping services. Her dedication to exceeding guest expectations and maintaining high standards of safety and cleanliness is evident in her career, spanning prestigious cruise lines such as P&O Cruises, where she honed her skills in public area maintenance and sanitation. Girlie is a valuable asset in the cruise industry, ensuring guest comfort and satisfaction on every voyage.

Experience

  • Stateroom Cabin Stewardess

    Oceania Cruises - Ship: Regatta and Nautica (Under International Cruise Services Inc.) · 2025 — 2026
    Conducted daily cleaning service of staterooms including morning and turn down service for 16 penthouse suites, 1 owner suite, and 5 concierge rooms. Managed preparations for embarkation and disembarkation days by ensuring 22 staterooms were ready for new passengers. Engaged in meet-and-greet with guests and butlers to set expectations and request personalized accommodations. Responded to guest inquiries regarding the ship's itinerary and ensured their comfort throughout the cruise. Managed guest complaints effectively by listening and providing prompt resolutions, while following up to guarantee satisfaction.
  • Stateroom Cabin Stewardess

    Oceania Cruises - Ship: Marina (Under International Cruise Services Inc.) · 2024 — 2025
    Executed daily cleaning services for 21 penthouse suites and 1 owner suite, alongside managing embarkation and disembarkation protocols for 22 staterooms. Initiated guest introductions on arrival day to set service protocols and accommodate specific requests. Ensured guest satisfaction by assisting with requests, addressing concerns, and maintaining comfortable stateroom conditions. Provided thorough cleaning including changing linens and towels, as well as restocking items.
  • Stateroom Cabin Stewardess

    Oceania Cruises - Ship: Vista (Under International Cruise Services Inc.) · 2023 — 2023
    Part of the opening team for a new cruise ship where responsibilities included extensive pre-launch training and comprehensive stateroom setup. Maintained luxury cleaning standards while managing 22 concierge rooms. Prepared linens and replenished supplies to adhere to brand and US Public Health standards prior to guest arrivals. Utilized effective guest interaction techniques to address inquiries and set service expectations on the first day.
  • Assistant Cabin Steward

    Oceania Cruises (MS Insignia) under International Cruise Services Inc. · 2019 — 2020
    Assisted in the cleaning and organization of guest cabins, focusing on sanitizing bathrooms and refilling amenities. Maintained cleanliness in corridors and service areas while ensuring equipment and storage were well-organized. Reported any guest concerns to cabin stewards and contributed to overall guest satisfaction during their stay.
  • Utility Hotel

    Oceania Cruises (MS Riviera) under International Cruise Services Inc. · 2018 — 2019
    Responsible for cleaning public areas, including bathrooms and crew spaces. Performed general maintenance tasks such as polishing metals, cleaning carpets, and sanitizing waste disposal areas. Provided assistance with guest luggage during embarkation and disembarkation while ensuring a sanitary environment throughout the ship.
  • Housekeeping Assistant

    P & O Cruises (MS Azura) under Carnival UK · 2017 — 2018
    Managed cleanliness of public areas on the ship, including restrooms and foyers. Followed proper cleaning protocols and safety regulations while performing daily tasks such as vacuuming, garbage removal, and high dusting. Participated in operations related to baggage handling during embarkation and disembarkation processes.
  • Housekeeping Assistant

    P & O Cruises (MS Britannia) under Carnival UK · 2016 — 2016
    Engaged in public area maintenance on the ship, ensuring cleanliness and adherence to health standards. Operated cleaning equipment and followed assigned shift requirements to address daily cleaning routines. Assisted during passenger luggage operations and was consistently aware of sanitation protocols.
  • Housekeeping / Room Attendant

    Aruga Serviced Apartments by Rockwell · 2015 — 2015
    Performed routine cleaning and servicing of guest rooms and facilities, including replenishing amenities and addressing guest requests. Maintained cleanliness in common areas and ensured security and privacy for guests throughout their stay.
  • Housekeeping / Room Attendant

    Magsaysay Institute of Hospitality and Culinary Arts / Magsaysay Cooperative · 2015 — 2015
    Conducted daily cleaning duties in guest rooms and public areas, ensuring high standards of cleanliness and maintenance. Responsible for assisting check-in guests and maintaining housekeeping storage areas in an organized manner.

Skills & Expertise

Education

  • Vocational Course in Housekeeping Services
    Magsaysay Institute of Hospitality and Culinary Arts · 2015 — 2015
  • Bachelor of Science in Computer Engineering
    San Sebastian College-Recoletos de Cavite Inc. · — — 2009
  • High School
    Rosario Institute · — — 2004
  • Elementary School
    Rosario Elementary School · — — 2000

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