Girwar S.

Girwar S. is a seasoned Customer Success Manager with over six years of professional experience across the SaaS and maritime engineering sectors. Demonstrating a proven track record in enhancing customer retention and product adoption, he has effectively managed enterprise and mid-market portfolios across the APAC and EMEA regions. His expertise is underscored by his proficiency in building executive-level partnerships and driving substantial revenue growth. His role at Zoom Video Communications involved managing onboarding, training, and renewals, generating over $50K in renewal revenue through strategic relationship management. Previously, as a Multilingual Customer Service Representative at Bayview Technologies, he provided bilingual technical support and developed knowledge management systems. His marine engineering background complements his technical skills, particularly in engine operations and troubleshooting. Key technical proficiencies include familiarity with Salesforce, Zendesk, Tableau, and maritime engine operations. Girwar S. holds a Bachelor of Science in Marine Engineering from the University of Perpetual Help System DALTA.