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giselle J. — Junior Customer Service and Social Media Manager from Argentina

giselle J.

Junior Customer Service and Social Media Manager

Argentina No experience yet
Open to offersNew to Platform
Languages
Spanish
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About

Giselle J. is a seasoned professional from Formosa, Argentina, specializing in customer service and digital communication, with a background as a Community Manager Junior. She has honed her skills in the management and strategy of social networks, driving product promotions and enhancing client engagement within the women's apparel industry. From February 2021 to March 2025, Giselle managed customer service through omnichannel platforms, improving response times and user experience. At Aguas Biopura from April to December 2024, she actively resolved customer inquiries and coordinated with teams to meet daily commercial objectives. Her previous role at Spa Benestar saw her providing personalized guidance and operating billing systems efficiently. An advocate for remote work environments, Giselle's technological proficiency extends to advanced software management and inventory control, supported by her certifications in AI tools and digital marketing. Her language skills include native Spanish and pre-intermediate English.

Experience

  • Customer Service and Social Media Management

    indumentaria Femenina · 2021 — 2025
    Managed omnichannel customer service both in-person and through digital platforms, enhancing response times and user experience. Promoted products and fostered customer loyalty through strategic social media management. Oversaw stock control and management using software tools to ensure inventory availability and organization.
  • Customer Service Representative

    Aguas Biopura · 2024 — 2024
    Addressed customer inquiries proactively, ensuring high satisfaction levels and case follow-up. Coordinated tasks with the team to meet daily commercial and operational objectives.
  • Customer Service

    Spa Benestar · 2018 — 2020
    Guided customers regarding services to ensure a personalized and satisfactory experience. Managed billing systems and operated PC for transactions and database entry.

Skills & Expertise

Education

  • High School Complete
    E.P.E.S N°51 "José Gervasio Artigas"

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