Gladys A.
Junior Virtual Assistant
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About
Gladys A. is a highly motivated Virtual Assistant with extensive experience in enhancing administrative processes to improve accuracy and efficiency. Her career spans multiple roles, including Cashier, Retail Pharmacy Assistant, and Data Entry Clerk, where she has honed her skills in customer service, data entry, and cash handling. At VFR Pharmacy and Mobil Gas Station, she processed customer transactions efficiently, utilizing point-of-sale systems to ensure seamless customer experiences. In her role as a Proof Encoder at KRN Marketing, she optimized data entry processes by developing verification guidelines that significantly reduced errors. Gladys also played a pivotal role during the COVID-19 pandemic as a Contact Tracer for DILG, conducting interviews and analyzing case data. Her academic background includes a Bachelor of Science in Nursing and an Associate degree in Computer Technology, showcasing her diverse competencies across healthcare and technology sectors. Fluent in Cebuano, Tagalog, and English, Gladys brings exceptional communication skills to her broad spectrum of professional roles.
Experience
CASHIER/RETAIL PHARMACY ASSISTANT
VFR PHARMACY PUNTA DIPOLOG CITY · 2024 — 2026Maintained accuracy of the cash drawer and balanced daily sales reports. Processed customer transactions using POS systems. Welcomed customers and addressed their needs.PROOF ENCODER
KRN MARKETING GALAS DIPOLOG CITY · 2023 — 2024Encoded and verified data to ensure accuracy in document processing. Enhanced daily operations by streamlining data entry processes and developing guidelines for data verification.DATA ENTRY CLERK
MY BUDDY ERRANDS SERVICES · 2022 — 2023Completed data entry tasks following established procedures. Monitored system performance and provided feedback for continuous improvement of data handling.PATIENT CARE NURSE ASSISTANT
J.O RURAL HEALTH UNIT Polanco Zamboanga Del Norte · 2021 — 2022Supported nursing staff with patient care by ensuring the comfort and safety of patients. Monitored and recorded vital signs to assist the healthcare team.CASHIER
MOBIL GAS STATION PUNTA DIPOLOG CITY · 2020 — 2021Used point-of-sale systems to process customer transactions efficiently. Helped customers with both fuel and convenience store purchases, aiming for satisfaction.CONTACT TRACER
DILG DAPITAN CITY ZAMBOANGA DEL NORTE · 2019 — 2020Conducted interviews to gather data on COVID-19 cases. Analyzed data for trend identification and maintained records for contact tracing activities.FRONT DESK OFFICER
ANTONIOS PENSION HOUSE DIPOLOG CITY · 2018 — 2019Managed front desk operations to ensure smooth guest check-in and check-out. Coordinated reservations and addressed guest inquiries to enhance customer experience.SALES LADY
LKS PHARMACY DIPOLOG CITY · 2017 — 2018Assisted customers in product selection while providing information on medication and health benefits. Processed transactions accurately and collaborated with team members to improve workflow.CASHIER
FRIENDLY MART, DIPOLOG CITY · 2014 — 2015Handled cash transactions and maintained accuracy at the cash register.DOMESTIC HELPER
NON-STOP AGENCY, MANILA METRO MANILA, OFW Kuwait · 2013 — 2014Provided exceptional customer service and collaborated with kitchen staff to ensure timely food orders.WAITER
BALAI RESTO BAR Dipolog City · 2011 — 2012Served customers and ensured timely delivery of food orders.
Skills & Expertise
Education
- Associate in Computer TechnologyJose Rizal Memorial State University · 2017 — 2019
- Bachelor of Science in NursingDipolog Medical Center College Foundation · 2005 — 2009
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