Gladys W.

Gladys K. is an Information Technology trainee from Kabete National Polytechnic who completed her industrial attachment at Context Experts Agencies Ltd, a professional consultancy firm based in Nairobi, Kenya. During her attachment, she gained hands-on experience in the IT department, supporting daily technical operations, maintaining computer systems, and providing technical support to staff. Her responsibilities included network configuration, software installation, and troubleshooting hardware and software issues. She participated in several projects such as company website development, network upgrades, digital marketing analytics setup, and database management with MySQL. Gladys worked with tools like Visual Studio Code, Cisco Packet Tracer, Wireshark, Adobe Photoshop, and productivity platforms including Microsoft Office and Trello. By applying methodologies such as Agile and Waterfall, she developed an understanding of project workflows unique to the IT consultancy sector and demonstrated proficiency in web development, graphic design with Canva and CorelDraw, and SEO-optimized content creation using platforms like Lumen5 and CHATGPT.