Glaiza A.
Mid-Level BPO Data Entry Associate
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About
Glaiza A. is a seasoned Court Stenographer III currently serving at the Supreme Court of the Philippines, where she takes and transcribes stenographic notes during court hearings and investigations, finalizes dictations from judges and clerks, and manages related legal documentation. With a decade of experience in the BPO industry, she previously contributed as a Transaction Processing Associate at Accenture Inc., focusing on the research and reconciliation of medical and pharmaceutical data for U.S. health insurance clients. At Sykes Marketing Services Inc. and Echo Teleresource Inc., Glaiza held data entry roles, managing high volumes of financial and client information, while her tenure with Datascope Communications included encoding legal documents. Her expertise encompasses typing, stenography, data processing, and proficiency with MS Word, Excel, and PowerPoint, specifically within legal, healthcare, and business process outsourcing domains.
Experience
Court Stenographer III
Supreme Court of the Philippines · 2022 — PresentProduces stenographic notes documenting all matters during court hearings or preliminary investigations and prepares final transcriptions of dictations from the Judge and Clerk of Court, along with related duties.Transaction Processing Associate
Accenture Inc. · 2015 — 2018Conducts research and reconciliation of medical and pharmaceutical accumulators for members of a major United States health insurance provider, while ensuring timely issue resolution and adherence to quality and turnaround requirements.Data Entry Operator
Sykes Marketing Services Inc. · 2010 — 2014Enters data from checks, invoices, and statements in accordance with client instructions, maintains required monthly performance levels, and participates in cross-training for various accounts.Data Encoder
Echo Teleresource Inc. · 2008 — 2008Inputs client information and daily turn-ins into databases, handles telephone inquiries and message-taking, and performs assorted related tasks.DE Associate
Datascope Communications (Phils.) Inc. · 2008 — 2008Encodes legal documents such as mortgages, deeds, and wills promptly and accurately, fulfills assigned tasks within given time frames, and participates in project training.Data Encoder
Filstar Distributors Corp. (Service All Inc.) · 2006 — 2006Handles daily activities like typing invoices, processing merchandise return forms, maintaining records, and operating office equipment including fax machines, copiers, and phone systems.
Skills & Expertise
Education
- Caregiving ProgramSt. Anne College of Lucena Inc. · — — 2009
- Bachelor in Office AdministrationPolytechnic University of the Philippines · — — 2006
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