Glaucio N.

Gláucio L. is an accomplished professional based in Santo André, SP, with extensive experience in administration and human resources. Currently serving as an Analista de Treinamento e Suporte at Inventtis in São Paulo, he implements and trains clients on system modules and updates existing client bases. Prior to this, Gláucio held a position as a Coordenador de Recursos Humanos at Modelo Multi, where he managed training, recruitment, payroll, and employee benefits plans. At Abramo do Brasil, he worked as an Analista de Departamento Pessoal, ensuring compliance with labor laws and maintaining relationships with worker and employer unions. With experience as a Supervisor de Telemarketing Cobrança at CB Contact Center, Gláucio developed strategies to optimize team performance in call center settings. He also has a technical background in IT from his tenure as a Técnico de Suporte at Hewlett-Packard Company. His academic pursuits include a degree in Marketing Digital and Processos Gerenciais, underpinning his formidable expertise in administrative functions.