GLENDA C.
Care Coordinator
Actively lookingNew to PlatformAbout
Glenda C. has extensive professional experience across healthcare, pharmaceutical, insurance, BPO, and public service industries. As a Care Coordinator for a US-based in-home care services company, she manages caregiver scheduling, client-caregiver matching, billing, and client satisfaction analysis, applying platforms like WellSky and Viventium. Previously, she worked as a Social Media Manager, overseeing content creation, campaign management, and sales strategy for clients in digital marketing and events. Her tenure as Administrative Aide VI at the Philippine National Police involved processing leave applications, maintaining personnel records, and handling staff meeting documentation. Additionally, she gained sales and client account management experience as a Medical Representative in the pharmaceutical sector and as a Corporate Accounts Representative in the insurance industry. Glenda’s background showcases her adaptability and direct involvement in various business domains, consistently executing core administrative and operational functions.
Experience
Care Coordinator
Cyberbacker – Right-At-Home Indianapolis West · 2025 — PresentUtilized WellSky for scheduling caregivers and RingCentral for lead calling. Screened caregiver applicants and facilitated their onboarding. Managed inbound and outbound calls, handled billing through Viventium and WellSky, and conducted client satisfaction analysis. Organized calendars and meetings using Microsoft 365 while matching clients with caregivers and performing various administrative tasks.Social Media Manager/Administrative Personnel
Cyberbacker - Ashley Clay Experience · 2025 — 2025Created content and designed campaigns using Canva, PowerPoint, and Capcut. Developed social media strategies and sent out campaigns via Mailchimp. Engaged in lead generation and executed sales and marketing tasks. Coordinated and documented meetings through Zoom, drafted business proposals, and managed client contacts. Oversaw calendar and inventory management, graphic design for event invites, and digital file management on Google Drive, along with maintaining personnel records.Administrative Aide VI
Philippine National Police · 2023 — 2025Handled processing of leave applications for employees at the Leyte Police Provincial Office. Prepared minutes for staff conferences and maintained personnel records while undertaking additional administrative tasks as required.Medical Representative
New Marketlink Pharmaceutical Corporation · 2013 — 2014Executed doctor and pharmacy calls across Leyte, Maasin, Ormoc, Calbayog City, and Catbalogan City. Prepared inventory reports and achieved monthly sales quotas.Online English Teacher
Jin English · 2011 — 2012Instructed English to Korean students aged 7 to 18. Created lesson plans and conducted regular consultations with students to assess their academic progress.Corporate Accounts Representative
Insular Life · 2006 — 2008Maintained corporate accounts for clients such as Avon Cosmetics and PNOC. Processed medical claims for insured employees and visited corporate clients to provide updates on their account status.Account Supervisor
Citibank · 2004 — 2006Supervised a team handling both outbound and inbound calls. Processed balance transfer requests and engaged in sales efforts while managing data entry tasks.Customer Service Representative
FedEx · 2004 — 2004Handled inbound calls from Australian clients regarding their shipments and conducted retention calls as necessary.Medical Representative
AstraZeneca Pharmaceutical Corporation · 2003 — 2004Conducted doctor and pharmacy visits throughout Leyte, Maasin, and Ormoc. Prepared inventory reports and consistently met monthly sales quotas.
Skills & Expertise
Education
- Bachelor of Arts in Political ScienceLeyte Colleges · 1999 — 2003
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