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Glenn A. — Mid-Level Customer Service and Technical Support Specialist from Philippines

Glenn A.

Mid-Level Customer Service and Technical Support Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Glenn Q. is a skilled Customer Service Specialist and Graphic Designer based in CDO, Philippines. With a Master of Arts in Education majoring in Administration from Southern De Oro Philippines College in 2022, Glenn brings a valuable blend of expertise in customer and technical support, graphic design, and virtual assistance. He has accrued nearly four years of experience across diverse roles. At TUMBLE, a USA-based laundry company, he provided reliable customer service, email, and tech support, focusing on maintaining high customer satisfaction through clear communication and efficient complaint handling. At Laurent Active Wear Marketing in the Netherlands, he handled product listings and provided effective chat support. His creative capabilities include graphic design and video editing, where he collaborated on visually appealing projects. At MoveOverMozart, Glenn edited websites and developed interactive learning materials, enriching the learning experience with music-themed educational content.

Experience

  • Customer Service, Email & Tech Support Specialist, Canva & Graphic Designer, and Drop shipping VA

    TUMBLE Laundry Company · 2024 — 2025
    Responded efficiently to customer inquiries and concerns through email and chat, ensuring high levels of satisfaction. Handled complaints with empathy and provided clear communication on service updates and resolutions.
  • Website Editor

    MoveOverMozart · 2024 — 2025
    Edited and updated the website on WordPress, including video and blog content. Designed and edited music notes and educational materials using Canva to enhance clarity and accessibility.
  • Virtual Assistant

    Laurent Active Wear Marketing Company · 2022 — 2024
    Managed product listings by crafting accurate and appealing descriptions to attract buyers. Provided effective chat support for customer inquiries and worked collaboratively on graphic design and video editing projects.

Skills & Expertise

Education

  • Master of Arts in Education Major in Administration
    Southern De Oro Philippines College · — — 2022

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