Glenn M.

Glenn M. is an accomplished Customer Service Representative with a robust track record in managing customer concerns for major online shopping platforms such as Amazon.com and Walmart.com, currently through his role at Ibex Global Solutions Inc. in the Philippines. His work involves receiving inbound calls, emails, and chats to resolve customer issues related to orders and general company inquiries. His expertise extends to public relations and communication, leveraging his tech-savvy nature to educate customers on policy and procedure limitations. Prior to this, Glenn served as a Recruitment Coordinator at IQOR Sta. Rosa, where he participated in the screening and initial interview process for filling job openings. He pursued a Bachelor of Science in Computer Science at Cavite State University, which underpins his strong technical foundation.