Godfrey B.

Alvie Mae S. is an experienced Customer Service Representative with a background spanning the aviation, telecommunications, food service, financial services, and hospitality industries. At WIPRO for Singapore Airlines, Alvie Mae S. managed customer inquiries related to flight bookings, cancellations, refunds, and travel documentation, ensuring accuracy and high-quality service. In the telecommunications domain with Teleperformance, she resolved billing and technical issues while maintaining customer satisfaction. Her tenure at Jollibee Foods Corporation focused on order management, payment handling, and maintaining food safety in a fast-paced environment. At Ubiquity Global Services, she processed financial transactions, managed accounts receivable/payable, and handled billing disputes. Alvie Mae S. has demonstrated data entry, travel booking & itinerary management, and organizational skills through on-the-job training at Sevenseas Waterpark & Resorts, contributing both to banquet operations and front desk guest services.