Goodness O.
Senior Operations & Automation Specialist
Open to offersNew to PlatformAbout
Sunday G. is an Operations & Automation Specialist from Rivers State, Nigeria, bringing over 5 years of hands-on experience in business operations, process improvement, and customer relationship management. She is currently a Business Operations Specialist at Casadivino Ventures, where he manages customer inquiries, inventory, and administrative tasks to optimize efficiency within the Oil & Gas sector. His expertise also extends to digital media, having served as a DM Outreach Specialist, where he enhanced product visibility and client engagement through strategic social media presence. Previously, at Admas Digital Technologies, he excelled as a Sales Development Representative, focusing on promoting IT solutions and fostering customer relationships. Equipped with a Bachelor of Science in Computer Science from the National Open University of Nigeria, Sunday leverages tools like HubSpot, Salesforce, and Trello to enhance productivity and workflow management across her roles.
Why hire me
I am an organized, proactive, and reliable Operations & Automation Specialist with experience in administration, customer service, sales, data management, and business operations. I work calmly and efficiently, pay attention to detail, and focus on creating simple systems that improve productivity. I bring value by reducing operational gaps, saving time, and helping businesses run smoothly.
Experience
DM Outreach Specialist & Follow-Up
A Flowpreneur Remote · 2025 — 2026Developed and managed a social media presence for a client to promote products and services. Utilized Facebook and Instagram for advertising to increase visibility. Responded to inquiries from prospects via social media DMs, maintained engagement through follow-ups, and organized prospect conversations to ensure no interested leads were overlooked.Business Operations Specialist
Casadivino Ventures · 2024 — PresentSupport daily business operations, managing customer inquiries, quotations, and client follow-ups. Oversee inventory for the company's website and Oil & Gas operations while ensuring product information and inventory records are accurately maintained. Propose strategies for client attraction and business growth, assist in social media planning to enhance product visibility, and coordinate administrative tasks for smooth daily operations.Sales Development Representative
Admas Digital Technologies · 2019 — 2023Promoted IT products and technology solutions to potential customers through various communication channels. Generated leads and followed up to assist customers in identifying appropriate technology solutions. Maintained customer relationships throughout the sales process and supported product promotion and customer outreach activities, while tracking interactions and opportunities.
Skills & Expertise
Education
- Bachelor of Science (B.Sc.) – Computer ScienceNational Open University of Nigeria · — — 2019
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