Goutam
Mid-Level AI Engineer
Open to offersNew to PlatformAbout
Goutam S. is a dedicated AI Engineer with a strong foundation in creating advanced AI applications, particularly in the domains of chatbots and computer vision. At Quentis, he notably developed real-time conversational frontends using Next.js and LiveKit, and built a customer support chatbot with OpenAI SDK and ChatKit, achieving operational efficiency with response latencies under two seconds. His proficiency extends to backend engineering and API integration, having integrated systems like Zendesk for seamless AI-to-human interaction. During his tenure at BitsWits, Goutam worked on AI-powered chatbots and generative AI assistants, significantly reducing workload and enhancing product discovery for e-commerce platforms. His adeptness in handling advanced frameworks such as LangChain, PyTorch, and TensorFlow is complemented by his ability to optimize database operations, demonstrated through his work with PostgreSQL. Goutam holds a Bachelor of Computer Science from Sukkur IBA University and is equipped with certifications from notable institutions like Hugging Face and DeepLearning.AI.
Experience
AI Python Developer
Quentis · 2025 — PresentDeveloped the real-time conversational frontend utilizing Next.js and the LiveKit React framework, incorporating features such as microphone access and real-time audio streaming for live AI conversations. Created a modern chat interface ensuring responsive user experience with real-time message updates and session persistence. Built an AI-driven appointment scheduling system for chatbot workflows, enabling users to manage appointments while maintaining conversational context. Implemented a customer support chatbot with OpenAI SDK and integrated appointment scheduling, optimizing responsiveness and user interactions. Integrated Zendesk for ticket management, facilitating smooth transitions between AI and human agents. Improved backend services and performance metrics for both automated and hybrid customer support workflows.AI Python Developer Intern
BitsWits · 2025 — 2025Developed and deployed AI-powered chatbots using Django, LangChain, CrewAI, and LangGraph for customer support. Created a generative AI assistant for e-commerce platforms integrating natural language processing for product search and management, significantly enhancing product discovery speed. Built a real-time customer support chatbot utilizing LiveKit with a RAG-based backend, designed FastAPI services to ensure efficient knowledge retrieval and rapid response times.
Skills & Expertise
Education
- Bachelor of Computer ScienceSukkur IBA University · 2020 — 2024
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