Grace D.

Grace D. is a seasoned professional with extensive experience in customer service, collections, and property management. She earned a Bachelor of Arts in Legal Management from Isabela State University, where she honed her fluency in both Filipino and English. Her career began as a Customer Service Associate at Convergys/Concentrix and later at Teleperformance and Everise LTD, where she managed customer inquiries and provided exceptional sales service for companies like AT&T and Microsoft XBOX. At Genpact LLC Services, she served as a Collection Specialist, focusing on monitoring accounts and resolving payment issues. Most recently, she transitioned to real estate as a Property Specialist with SM Development Corporation, where she expertly facilitated property sales through impactful presentations and client consultations. Her technical prowess extends to systems like SAP and Genesys, ensuring efficient operations and client satisfaction.