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Grace A. — Junior Virtual Assistant from Philippines

Grace A.

Junior Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Grace A. is a detail-oriented professional based in Manila, Philippines, with extensive experience in administrative roles and customer-facing positions. As a Social Media Producer & Content Creator at Winbytes, she excelled in producing and managing promotional content for the computer repair industry, leveraging social media management and marketing skills to enhance client engagement. Her tenure as a Virtual Assistant & Compliance Officer with RE Virtual Assistant Services involved adept handling of regulatory compliance and administrative coordination for Australian property compliance, demonstrating her proficiency in data entry and record-keeping. In previous roles, she has also engaged in effective customer communication as a Call Center Agent, Sales Consultant, and Receptionist, illustrating her capability in client communication and workflow optimization. With a background that includes an Associate in Computer Technology from STI College, she is committed to supporting organizational growth through meticulous administrative support and strategic client relationship management.

Experience

  • Social Media Producer & Content Creator

    Winbytes · 2023 — 2024
    Created, produced, and edited promotional videos for a computer and laptop repair service. Oversaw daily operations of social media accounts with strategic content planning and scheduling. Conducted research on industry trends to develop engaging content. Designed marketing materials and managed customer inquiries to maintain positive relationships.
  • Virtual Assistant | Compliance Officer

    RE Virtual Assistant Services · 2022 — 2023
    Processed work orders for Australian agencies, ensuring accurate handling of tenant requests. Scheduled smoke alarm inspections while coordinating availability between tenants and field personnel. Maintained records and performed data entry for database accuracy. Monitored compliance schedules to adhere to Australian safety regulations.
  • Call Center Agent | Appointment Setter

    1 in 3 BPO Inc. · 2021 — 2022
    Executed outbound calls to clients in the UK for scheduling property inspections. Qualified leads and secured confirmed appointments for partner agencies. Managed records of client information and addressed inquiries professionally.
  • Sales Consultant

    @Tokyo Store · 2020 — 2021
    Guided customers in selecting luxury and mid-range watches, providing product knowledge and recommendations. Handled sales transactions and ensured accurate payment processing while maintaining product displays for an enhanced customer experience.
  • Receptionist

    SST Laptop+ Repair Specialist · 2019 — 2020
    Managed front desk operations by welcoming clients and processing service requests. Scheduled repair appointments and maintained records of customer information and service status updates.
  • Cashier

    Asean · 2017 — 2019
    Processed various payment types with accuracy and assisted customers with inquiries, product information, and returns. Followed health and safety protocols to ensure customer well-being.
  • Receptionist

    Timeline Service Center · 2017 — 2019
    Oversaw front desk duties, welcoming guests and addressing their inquiries. Scheduled repair appointments for luxury timepieces and maintained accurate records of customer details and service requests.

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