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GRACE C. — Mid-Level Banking Customer Service Representative from Philippines

GRACE C.

Mid-Level Banking Customer Service Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Grace V. is an experienced banking and customer service professional with a background in the finance and microbanking industries. She has held roles such as Universal Teller at BPI-Direct Banko Inc., where she was responsible for receiving and balancing cash, handling deposits, promoting bank products, and supporting client relationships. Previously, Grace served as a Customer Service Associate at Rizal Microbank, assisting customers with processing transactions, resolving discrepancies, and maintaining accurate records. She also worked as a Data Entry Specialist at Talleco Job Target, ensuring high-quality and accurate input of data from job sites. Grace's expertise includes data entry, affiliate marketing, QBO, basic photo editing, CANVA, and Google Docs. She holds a BS in Business Administration with a major in Financial Management from Bukidnon State University.

Experience

  • Universal Teller

    BPI-Direct Banko Inc. · 2017 — Present
    Managed cash transactions, including counting working cash at the start of shifts and accepting cash deposits. Ensured transaction recording was accurate and compliant with bank procedures. Engaged customers by explaining and promoting bank products and services, while contributing to the branch's relationship with the target market.
  • Customer Service Associate

    Rizal Microbank · 2016 — 2017
    Facilitated customer transactions, including deposits and withdrawals, and resolved account-related complaints. Provided information about bank products and services while handling transactions and confidential information responsibly. Managed data related to transactions and customers, ensuring accuracy during tracking and reporting.
  • Data Entry Specialist

    Talleco Job Target · 2016 — 2016
    Conducted data input from multiple sources and verified the accuracy of the entered information. Executed quality checks on data entry tasks to identify and rectify errors, ensuring compliance with quality standards.

Skills & Expertise

Education

  • BS-Business Administration Major in Financial Management
    Bukidnon State University · 2010 — 2014

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