Grace G.
Mid-Level Tax Analyst
Open to offersNew to PlatformAbout
Grace G. is an experienced Virtual Administrative Assistant with a proven track record across healthcare, finance, taxation, and corporate domains. Her extensive background includes roles at The Wellington Clinic, Murphy Collective Philippines, TaskUS, MVP Asia Pacific Inc., Sutherland Global, The Medical City, and TaThess Catering. In these positions, she was responsible for accounts payable and receivable, invoice processing, data entry, and compliance. Grace has managed patient and client communications, coordinated clinic operations, conducted compliance audits, and supported tax amendment and advisory services. Her expertise spans medical billing, maintaining accurate records, supporting financial reporting, and handling confidential information for multiple business environments. With experience in cross-functional team coordination and maintaining process accuracy, she ensures smooth administrative and operational workflows while meeting industry standards and regulatory requirements.
Experience
Executive Secretary
The Wellington Clinic · 2024 — 2025Managed email correspondence as the email secretary, ensuring prompt and professional responses to inquiries. Facilitated scheduling and coordination of patient appointments to accommodate preferences while optimizing clinic time. Provided direct assistance to Dr. Wellington during ward rounds, including reviewing patient files and follow-up on lab results. Entered and maintained clinical notes in Best Practice and other documentation systems, while processing patient billing according to practice guidelines. Organized and prepared patient lists for upcoming rounds and generated medical referrals to specialists through email and fax.Compliance Manager
The Wellington Clinic · 2025 — 2025Conducted compliance audits to verify adherence to Medicare regulations and internal policies. Collaborated with clinical staff to gather missing documentation and ensure complete patient records. Prepared reports on audit findings and supported staff training to enhance operational quality. Ensured compliance with Standard Operating Procedures (SOPs) in daily workflows by reviewing billing items and documentation for accuracy.Tax Analyst/Auditor
Murphy Collective Philippines · 2023 — PresentReviewed records and employee details for tax discrepancies, ensuring accuracy and timely updates. Evaluated tax notices to determine the necessary client actions and communicated clearly about next steps. Utilized Salesforce for client communications, updating them about their records and addressing inquiries promptly. Assisted clients with tax portal recoveries or closures when necessary, maintaining compliance.Virtual Assistant
TaskUS · 2023 — 2023Handled member requests by coordinating gift purchases, scheduling appointments, and recommending venues for events. Engaged with third-party vendors to facilitate efficient service delivery. Maintained strong client relationships through timely updates on the requests' status and direct communication with U.S. clients to clarify needs and offer tailored solutions.Accounts Payable/Admin Assistant
MVP Asia Pacific Inc. · 2022 — 2023Processed and entered invoices accurately, ensuring proper documentation and record-keeping. Provided clients with updates, clarified information, and resolved inquiries. Coordinated participant and provider communications via email to support operational requirements.Customer Service Representative
Sutherland Global · 2020 — 2022Assisted cardholders with inquiries regarding debit cards, including investigation of potentially fraudulent transactions. Took responsibility for the security of cardholder accounts and directed clients to relevant departments for issues outside service scope. Trained new team members by sharing process knowledge to foster consistent performance.Accounts Receivable Associate
The Medical City · 2019 — 2020Executed accounts receivable functions, which included posting patient payments and reconciling billing records for accuracy. Utilized Bizbox software to manage financial data and reported to the Account Manager and Head of Finance, supporting financial tracking through regular updates.All round (Service Crew/Assistant Bookkeeper)
TaThess Catering · 2017 — 2019Supported customers by addressing their needs while assisting the bookkeeper with daily transaction updates and account report preparations. Processed invoices manually using Excel with a focus on detail and ensured checks and bank deposits were executed securely and punctually.
Skills & Expertise
Education
- Bachelor of Science in EntrepreneurshipCity College of Angeles · 2015 — 2019
- High School DiplomaAngeles City National Trade School · 2010 — 2015
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