Grace S.
Mid-Level Quality Analyst
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Grace S. is an experienced Quality Analyst with over four years of expertise in the healthcare and diagnostics sector, notably at Abbott Philippines, where she developed job aid guidelines, analyzed quality assurance data, and provided compliance oversight for HIPAA regulations. She has managed comprehensive auditing and reporting tasks, preparing detailed evaluation data and standardizing operational processes. Grace also has significant experience as a Clinic Reimbursement Representative and Medical Payable Analyst in insurance and healthcare, processing billing, claims, and reconciling payables for hospitals and clinics. Her earlier work as an Accountant at an electrical engineering firm covered accounts payable, payroll, BIR tax filings, and multi-subsidiary financial operations, underscoring strong bookkeeping and financial record management skills across diverse business domains in the Philippines.
Experience
Quality Analyst – eScreen
Abbott Philippines · 2018 — 2022Created and maintained standard team processes, methods, and job aid quality guidelines. Conducted ongoing audits and evaluations of employee performance, offering feedback to support quality service. Analyzed quality evaluation data to identify trends and improvement areas. Generated audit reports on daily, weekly, and monthly cycles for the operations team. Led calibrations, facilitated huddles, and communicated process updates. Ensured adherence to HIPAA compliance and managed escalations.Clinic Reimbursement Representative – eScreen
Abbott Philippines · 2015 — 2018Processed vendor billing and medical claims for payment, including invoice reconciliation for hospitals and clinics. Oversaw monitoring of outstanding payables and supported team processes as a team captain using Perceptive Content. Maintained HIPAA compliance throughout reimbursement activities.Accountant
Bussbarr Corporation · 2013 — 2014Oversaw operations for three subsidiaries, handling billing vouchers, purchase orders, and the processing of payroll. Tracked liquidation for employee cash advances, reimbursements, and petty cash. Managed BIR tax filings and check preparation and release.Medical Payable Analyst
Asianlife and General Assurance Corporation · 2009 — 2013Processed medical payables covering hospitals, clinics, and professional fees. Maintained monitoring and reconciliation for outstanding payables, and audited institution payment records. Addressed phone inquiries from hospitals and clinics concerning outstanding payment processing.
Skills & Expertise
Education
- Bachelor of Science in AccountancySan Pedro College of Business Administration · 2002 — 2006
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