Gracedel R.
Mid-Level Virtual Administrative Assistant
Open to offersNew to PlatformPortfolios
About
Gracedel P. is an experienced ESL Teacher and administrative professional with a background in the education, retail, solar energy, finance, and customer service industries. In educational settings, she has delivered English language and literature instruction focused on grammar, reading comprehension, and secondary education communication skills, including online ESL teaching with proficiency in lesson planning and classroom management for diverse learners. Her finance experience includes supervising daily financial operations, payroll processing, bookkeeping, and inventory management for both retail and appliance businesses. As a Customer Service Representative in the BPO sector, she managed global exam sessions, verified candidate identities, and resolved technical issues. Gracedel also brings strong expertise as an Administrative Virtual Assistant, handling scheduling, data entry, flight and meeting coordination, email management, and workforce management for international clients and solar energy firms. She is adept with Google Suite and MS Office tools and has supported AI training, onboarding, and recruitment projects.
Experience
Administrative Virtual Assistant
Direct US Client · 2023 — 2026Managed executive calendars, coordinated meetings, and arranged travel logistics. Led a team during AI training projects while supervising daily operations and payroll processing. Provided support for data entry and documentation across various internal platforms.Customer Service Representative
Office Partners 360 · 2020 — 2023Proctored global exam sessions to maintain testing integrity while verifying identities of test takers. Delivered exam instructions clearly, handled incident reporting, and documented any technical issues observed during sessions.Appointment Setting- Part Time
Smart Owl Solar · 2021 — 2021Coordinated and scheduled client appointments for solar-related consultations and installations, ensuring smooth communication with the sales team. Maintained accurate records of client interactions and outcomes, supporting sales tracking initiatives.English Online Teacher
51 Talk · 2018 — 2020Created engaging ESL lesson plans tailored to different proficiency levels. Assessed students' language skills and modified instruction based on individual needs. Implemented effective classroom management techniques to enhance the learning environment for multicultural and multilingual students.Accounting Supervisor
Quality Appliance Plaza · 2018 — 2020Supervised daily financial operations, including the management of payroll and expense tracking. Maintained accurate records of daily sales and inventory movements. Handled cash flow management along with securing and depositing cash, while performing account balancing to ensure financial precision. Generated financial reports and monitored inventory to align with sales trends.Store Custodian
Golden ABC · 2016 — 2018Supervised the staff in both sales and stockroom to facilitate efficient store operations. Processed payroll and managed staff schedules effectively. Maintained a clean and organized store layout to improve customer experience. Oversaw inventory tasks such as receiving, tracking, and restocking merchandise, ensuring accurate records and coordinating with suppliers for timely deliveries.
Skills & Expertise
Education
- English TeacherSAINT COLUMBAN COLLEGE · 2023 — 2024
- Finance ManagementSOUTHERN MINDANAO COLLEGE - PAGADIAN · 2012 — 2016
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