Gracezel P.
Senior Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
Not specified
Experience
Customer Service Representative/Technical Support Representative
IQOR/Alorica/Telus/IQOR and Valor Global · 2016 — 2026Handled high-volume international voice accounts and maintained high customer satisfaction ratings. Managed multi-channel support across email and chat communications and demonstrated the ability to thrive in fast-paced, target-driven environments.Virtual Assistant
IQOR/Alorica/Telus/IQOR and Valor Global · 2023 — 2025Performed product research, competitive analysis, and pricing strategies while optimizing SEO for product visibility and sales conversion. Provided comprehensive office support through email management, scheduling, and correspondence, along with document preparation, data entry, and database maintenance.Recruiter/Interviewer
PQYC Builders Inc. · 2017 — 2018Conducted interviews for applicants and identified suitable candidates for various site placements.
Skills & Expertise
Education
- Bachelor of Science in Office AdministrationEarist Cavite · 2012 — 2017
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