Graziella P.
Junior Administrative Assistant
Open to offersNew to PlatformAbout
Graziella V. is an accomplished administrative professional with experience across the real estate, legal services, BPO, government health, and creative design industries. Currently serving as a Branch Development and Operations Assistant at SM Development Corporation, she oversees critical processes such as contract administration, verification of financial and identification documents, scheduling executive travel, office maintenance, and archiving transaction records. Previously, as an Executive Assistant at PQAM & Partners, she provided executive support, managed calendars, and assisted with legal documentation. Her background also includes customer service at Teleperformance, creative project management and digital design for the City Health Office, and complaint resolution. Graziella earned her Bachelor of Science in Information Technology from Zamboanga Peninsula Polytechnic State University and is proficient in data management, calendar management, and Microsoft Office, supporting high-volume workloads in dynamic settings.
Experience
Branch Development and Operations Assistant
SM Development Corporation · 2025 — PresentEnsured all necessary signatures were obtained and documents were notarized for contracts. Managed the booking of sales and verified identification along with financial documents to comply with legal requirements. Organized both digital and physical transaction archives, while monitoring deposits and petty cash transactions. Processed client post-dated checks for monthly payments and updated property statuses. Acted as the initial point of contact for inquiries and coordinated executive travel and events.Executive Assistant (GIP)
PQAM & Partners · 2023 — 2024Welcomed guests and clients, providing information in person and over the phone. Managed records and organized lawyer-client appointments, meetings, and hearings to ensure seamless operations. Assisted lawyers and paralegals with their tasks and responsibilities. Drafted and reviewed letters and documents, while collecting and analyzing relevant information. Prepared expense reports, documented attorney billable time, and managed invoices and payments.Customer Service Representative
Teleperformance · 2023 — 2023Responded promptly to customer calls to minimize wait times. Updated customer records to keep information accurate and up to date. Focused on maintaining customer satisfaction through proactive strategies aimed at addressing and resolving concerns. Offered tailored support to both internal and external customers based on their needs.Assistant/Digital Designer
City Health Office · 2023 — 2023Created designs that aligned with brand image and adhered to usability and website standards. Developed innovative solutions that increased engagement with published content. Provided aesthetic guidance for various projects and promotional events, and prepared project briefs along with presentations of design concepts.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyZamboanga Peninsula Polytechnic State University · 2019 — 2023
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