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Gresia S. — Mid-Level Social Media Specialist from Indonesia

Gresia S.

Mid-Level Social Media Specialist

Indonesia No experience yet
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Gresia S. is a dedicated and detail-oriented Social Media Specialist with a robust background in enhancing customer engagement and digital operations. She holds vocational training in hotel operations and guest services, which she integrates seamlessly into her digital strategy to connect audiences with compelling content. Her expertise lies in crafting engaging content on platforms like Instagram and TikTok, managing online interactions, and analyzing performance metrics to boost audience reach and brand visibility. Currently, she manages digital reservations and customer data as a Hostess at Solea & Mistral Bali. Gresia also possesses strong analytical skills and communication prowess, demonstrated through her previous leadership role at Tobys Estate Jakarta where she led daily operations effectively. She is proficient in basic design using Canva and video editing with CapCut, all enhanced by her strong competence in Microsoft Office. Her experience in customer service excellence further underscores her capability in building lasting audience relationships.

Experience

  • Remote Administrative Support & Data Entry

    GRESIA SEPTEBRINA · 2025 — Present
    Performed online research and organized digital data for reporting purposes. Ensured the maintenance of structured documentation and accurate records while supporting digital workflows and remote operations.
  • Hostess

    Solea & Mistral Bali · 2025 — Present
    Coordinated daily operations for effective service delivery while managing customer engagement. Addressed issues through problem-solving techniques to enhance service quality and utilized operational data for process improvement.
  • Leader

    Tobys Estate Jakarta · 2025 — 2025
    Oversaw team coordination and daily operations aimed at delivering exceptional service.

Skills & Expertise

Education

  • Vocational High School
    SMK Widya Utama · 2017 — 2020