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Guilmar G. — Junior Training Specialist from Philippines

Guilmar G.

Junior Training Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Guilmar P. is a results-oriented professional with a strong foundation in both the public and private sectors. At the Business Development Office of LGU, he excelled as an Administrative Aide and Training Specialist, managing stakeholder communication and administrative operations which included budget monitoring and secretariat support. He successfully organized trade fairs and exhibits, developed training modules for MSMEs, and managed operations for the City's Pasalubong Center. Guilmar's previous experience at ResultsCX as a Customer Service Representative involved addressing patient inquiries and providing exceptional support in the healthcare sector. He holds a Bachelor of Science degree in Business Economics from Bulacan State University, where he graduated Cum Laude, demonstrating his commitment to excellence. Guilmar possesses strong financial analysis and project management skills, which he applies to enhance organizational success.

Experience

  • Administrative Aide | Training Specialist

    LGU - Business Development Office · 2024 — 2026
    Handled stakeholder communication and administrative operations including correspondence, scheduling, documentation, budget monitoring, and secretariat support for business and economic organizations. Involved in the planning and execution of trade fairs, exhibits, trainings, and development programs for MSMEs; created training modules and marketing materials to enhance the skills and visibility of entrepreneurs. Managed the operations of the City’s Pasalubong Center and New Government Center Cafeteria, which included coordinating exhibitors, overseeing inventory, product displays, orientations, and promotions while monitoring sales and generating reports to enhance revenue and customer satisfaction.
  • Results Associate | Customer Service Representative

    ResultsCX · 2023 — 2024
    Provided accurate and empathetic customer support by responding to patient inquiries about medical procedures, treatment plans, and healthcare coverage. Listened to patient concerns and guided them through healthcare processes, ensuring effective communication and satisfaction. Managed a high volume of calls alongside administrative tasks which included processing documentation and educating patients on healthcare terms and requirements.

Skills & Expertise

Education

  • Bachelor of Science in Business Economics
    Bulacan State University – Sarmiento Campus · 2019 — 2023

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