Gunawann
Mid-Level Social Media Supervisor
Open to offersNew to PlatformAbout
Yunus G. is an experienced professional in the e-commerce and logistics industries, having held various roles at PT. Richan Theana Indonesia in Bekasi, Indonesia. His career began as a Packing Staff, where he excelled in product picking, quality control, and efficient packaging processes. From December 2018 to November 2020, Yunus's keen attention to detail ensured the accuracy and safety of packaged goods. Transitioning to an Admin Toko Online role from November 2020 to January 2022 at Istana Susu, Yunus honed his skills in customer service, order processing, and stock management, optimizing online store operations. In his role as Checker Gudang until September 2024, he was responsible for order verification and quality control, ensuring products met high standards before dispatch. Most recently, as Supervisor of Social Media from September 2024 to December 2026, Yunus developed strategic content calendars and engaged in trend analysis to enhance the company's online presence.
Experience
Social Media Supervisor
PT. Richan Theana Indonesia · 2024 — 2026Conducted research and independently planned content by creating a simple content calendar for one to two weeks ahead. Monitored trends, popular audio, and competitor content for adaptation to the brand’s product style. Focused on a balanced content strategy that included education, entertainment, and product promotions.Warehouse Checker
PT. Richan Theana Indonesia · 2022 — 2024Verified order data by checking item specifics against the invoice or receipt, including product type, variant, size, color, and quantity. Conducted initial quality checks to ensure items were in good condition, undamaged, sealed, and without defects or expiration issues. Marked or scanned data by checking orders on the receipt and updating order status in the system. Separated damaged or incorrect items for reporting to the admin or warehouse manager for replacements. Regularly handed over validated orders complete with shipping labels to the packing team to facilitate smooth packing workflows.Online Store Admin
PT. Richan Theana Indonesia · 2020 — 2022Provided customer service by promptly addressing messages, product discussions, and customer complaints. Oversaw order processing by receiving, verifying, printing shipping labels, and coordinating orders with the packing team. Managed product and stock by uploading new photos or descriptions and ensuring the accuracy of stock quantities in relation to the warehouse inventory. Resolved return and issue matters related to lost, damaged packages, or customer returns.Online Store Admin
PT. Richan Theana Indonesia · 2018 — 2020Handled customer service by responding to messages and resolving product inquiries and complaints promptly and courteously. Processed orders by receiving, verifying, printing shipping labels, and coordinating with the packing team. Managed product and stock by uploading new item photos or descriptions and updating stock quantities to align with warehouse inventory. Addressed returns and issues by resolving problems related to missing or damaged packages and processing customer return requests.
Skills & Expertise
Interested in this professional?
Sign in as an employer to save this profile or invite Gunawann to a job.
Sign in as an employer