Gustavo M.

Gustavo M. is an experienced IT Support Technician based in Montevideo, Uruguay, currently aspiring to become a SOC Analyst. He holds a strong background in the installation, configuration, and maintenance of operating systems within corporate environments. With a solid understanding of Active Directory, scripting, and virtualization, Gustavo is adept at troubleshooting and optimizing systems. His recent role as IT Support N1 at Grupo Disa involved deploying Windows 11, configuring workstations, and providing both onsite and remote technical support. In addition to managing user permissions and utilizing basic scripting for task automation, he conducted preventive and corrective maintenance of IT equipment. Gustavo's educational achievements include a Technological Baccalaureate in Full Stack Web Design and is currently pursuing IT certifications. He is proficient in both Spanish and English, bolstering his ability to navigate diverse technical challenges effectively.