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Gustavo C. — Mid-Level Property Maintenance Coordinator from Mexico

Gustavo C.

Mid-Level Property Maintenance Coordinator

Mexico 6+ years
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About

Gustavo E. has extensive experience in property management and telemarketing, demonstrated through his long tenure with DeLa Torre Property Management in Guadalajara, Jalisco. From January 1995 to August 2023, he served as the primary point of contact for tenants and property owners, where he provided professional customer service and coordinated service requests, tracking maintenance from initiation to completion. His role required managing vendor communications and maintaining detailed service records using MantePro and Buildium. Gustavo excels in prioritizing urgent work orders to minimize service disruptions and effectively handles substantial email and phone communications. His ability to work with U.S. teams across different time zones highlights his versatile communication skills. In a separate role at Frontier Dental, Gustavo worked as a Telemarketing Representative, tasked with outbound calling for dental supply promotions, coordinating appointments, and maintaining organized documentation, further showcasing his proficiency in customer engagement.

Experience

  • Telemarketing Rep

    Frontier Dental · 2024 — 2025
    Performed outbound calls to provide potential customers with information about dental supply promotions and conducted email campaigns. Scheduled appointments and kept organized documentation and administrative records. Worked effectively with teammates to address issues.
  • Property Maintenance

    DeLa Torre property management · 1995 — 2023
    Acted as the main contact for tenants and property owners, providing prompt customer service. Coordinated service requests, scheduled repairs, and managed communication with vendors. Tracked maintenance and repair requests from initiation to completion and prioritized urgent work orders. Maintained detailed service records and handled high-volume email and phone communication. Collaborated with U.S. teams across different time zones and utilized MantePro and Buildium.

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