Gwen A.

Gwen A. is a seasoned professional with a rich educational background in economics and development economics from the University of Southeastern Philippines, marked by a full merit scholarship. Recently, Gwen has excelled in a strategic role as a Sales Navigator at Advanta Agency, significantly increasing the agency's network and driving business growth through negotiation and outbound communication strategies. She adeptly enhanced team capabilities by training new hires, boosting their efficiency by 25%. Previously, Gwen served as a Customer Service Representative at Alorica, managing over 30 inquiries daily through various communication channels and utilizing CRM software to streamline customer support. As a AI-generated Video Specialist, she leveraged platforms like ChatGPT and CapCut to create over 60 innovative videos, enhancing digital engagement. Her leadership roles in academic and community settings highlight her organizational skills and commitment to improving student life and community welfare.