Gwendolyn T.

Gwendolyn T. is an experienced Credit Controller and Financial Analyst with a background in the insurance and customer service industries. At QBE Group Shared Services Limited Phil. Branch, she managed South Australia broker accounts receivable, reduced aging balances, reconciled unmatched cash and bank transactions, and maintained strong broker communication to support process improvements and boost collection efficiency. Previously, Gwendolyn processed customer insurance policies, handled billing and documentation inquiries, and ensured satisfaction through coordinated internal communication. Her earlier roles included handling inbound inquiries and resolving account issues at Convergys Philippines, and managing payroll, statutory contributions, and financial reporting compliance at CIT - University. Her core skills include Accounts Receivable Monitoring, Bank Reconciliation, Payroll & Benefits Administration, and Financial Analysis & Reporting.