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Gwladys F. — Senior Virtual Assistant & CRM Specialist from Philippines

Gwladys F.

Senior Virtual Assistant & CRM Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishFrench
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About

Gwladys B. is a results-driven Executive Virtual Assistant with over eight years of combined experience in administrative support, digital marketing, and CRM management. She has practical knowledge in front-end and back-end web development and SQL databases, demonstrated by independently building a custom business system and assisting a software developer with technical tasks at Dragon AI & GHL Superlab. She is adept at leveraging AI-powered tools and automation platforms, such as GoHighLevel and HubSpot, to streamline operations and drive tangible business growth. Multilingual in English, Filipino, Cebuano, and Basic French, she has a proven track record of managing complex, multi-faceted projects for clients in the Philippines and the United States. Currently, Gwladys fulfills a part-time role as an Executive Virtual Assistant at Rugglion Media, optimizing CRM operations, designing branded email campaigns, and coordinating cross-functional tasks between clients and team members. Her educational foundation is in Secondary Education, with a major in English from the University of Cebu, complemented by a TESOL certification.

Experience

  • Executive Virtual Assistant

    Rugglion Media · 2026 — Present
    Optimized HubSpot CRM management through contact database cleanup and pipeline configuration. Designed email templates in accordance with brand guidelines and managed email campaigns using GoHighLevel. Oversaw social media marketing efforts, involving content creation and performance monitoring. Established website forms to facilitate lead capture and client inquiries. Coordinated executive scheduling and administrative workflows to assist the founder's daily operations.

  • Executive Virtual Assistant

    Dragon AI & GHL Superlab · 2022 — 2025
    Delivered virtual assistance focused on CRM management and client communication. Utilized GoHighLevel to create funnels and automations for various business accounts. Supported a software developer client with technical tasks, gaining experience in front-end and back-end development alongside SQL databases. Engineered a custom business management system independently, applying knowledge of HTML, CSS, and JavaScript. Facilitated AI and automation projects, assisting clients in implementing effective marketing solutions.

  • Marketing Specialist / Administrator

    Right Driving and Technical School Inc. · 2023 — 2025
    Executed marketing initiatives aimed at increasing student enrollment and enhancing brand visibility. Managed administrative duties including scheduling and document handling while also communicating with stakeholders. Created marketing materials and upheld the organization's digital presence across various social media channels.

  • Marketing Specialist / Corporate Secretary

    INVIE.TV Inc. · 2022 — 2023
    Developed marketing strategies and managed brand communications for a film production startup. Conducted corporate secretarial tasks, overseeing board meeting documentation, corporate record filing, and ensuring regulatory compliance.

  • Customer Service Representative

    Eperformax – PayPal North America & Canada · 2021 — 2021
    Provided customer support for PayPal accounts, addressing billing inquiries and account disputes. Focused on resolving technical issues aimed at enhancing customer satisfaction.

  • Human Resource Assistant

    Advance Pharmaceutical Distribution Corp. · 2018 — 2018
    Assisted in HR functions related to recruitment coordination and employee record management. Supported onboarding processes and maintained compliance documentation while aiding payroll administration tasks.

  • English Teacher & Administrative Officer

    Saint Pius X School of Samboan Inc. · 2015 — 2018
    Instructed secondary school students in English language and literature, crafting lesson plans tailored to various learning preferences. Concurrently handled administrative responsibilities, including managing school records and scheduling for faculty coordination.

Skills & Expertise

Digital MarketerDigital MarketingVirtual Conference Coordinator

Education

  • Bachelor of Secondary Education, Major in English
    University of Cebu – Banilad Campus · 2011 — 2015