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Hadodih — Mid-Level Operations and Customer Service Specialist from Indonesia

Hadodih

Mid-Level Operations and Customer Service Specialist

Indonesia 6+ years
Open to offersNew to Platform
Languages
Indonesian
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About

Hadodih K. is an accomplished professional with a bachelor's degree in Human Resource Management from Universitas Jenderal Achmad Yani (UNJANI) Cimahi. Over the course of his career, he has gained more than a decade of experience in operations, warehousing, and customer service. At PT. Almasindo, he worked in Quality Control, focusing on maintaining high standards for product output. Moving to PT. Ateja Tritunggal, he held the role of Operator in Knitting Gudang Bahan. His tenure at the West Bandung Regency's Department of Manpower and Transmigration involved training, productivity enhancement, worker placement, and transmigration, highlighting his people skills & conflict management capabilities. Later, as part of the customer relations front office at IKEA Indonesia, from 2021 to 2026, he honed his skills in customer service. Hadodih is proficient in Ms. Word, Ms. Excel, and Ms. Powerpoint, contributing to his analytical and problem-solving abilities, underscoring his dedication to professional contribution and company growth.

Experience

  • Customer Relation - Front Office

    IKEA Indonesia · 2021 — 2026
    Provided customer relations support at the front office, addressing inquiries and issues.
  • Field of Training, Productivity, Placement, Labor, and Transmigration

    Disnakertrans KBB · 2019 — 2020
    Engaged in training and productivity initiatives related to labor and transmigration.
  • Operator Knitting

    PT. Ateja Tritunggal · 2011 — 2018
    Managed operations in the knitting materials warehouse.
  • Quality Control

    PT. Almasindo · 2010 — 2010
    Conducted quality control inspections to ensure product standards and compliance.

Skills & Expertise

Education

  • Bachelor of Human Resource Management
    Universitas Jenderal Achmad Yani (UNJANI) · 2016 — 2020

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