Hafeez U.
Junior Call Center Agent
Open to offersNew to PlatformAbout
Hafeez R. is a Call Center Professional with 6 months of hands-on experience at All-star personal in Islamabad. He effectively managed high-volume customer interactions, handling over 500 calls daily in a script-based environment within the call center industry. Hafeez maintained an 85% customer satisfaction rate and was recognized as "Best Script Follower" for two consecutive months. His responsibilities included script following, data entry, call documentation, and utilizing MS Office Basics. Hafeez offers basic English communication skills, proficiency in Urdu and Pushto, and is available for remote roles with readiness for evening and night shifts.
Experience
Call Center Agent
All-star personal · 2025 — 2025Managed a high volume of daily calls by adhering to provided scripts, performed accurate data entry, and ensured proper call documentation in a call center environment.
Skills & Expertise
Education
- Bachelor's (In Progress)KMU University
- F.ScAllama Iqbal Model School and College
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