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Hanan F. — Intake Specialist | Healthcare Recruiter | Customer Service Specialist | Virtual Assistant from Philippines

Hanan F.

Intake Specialist | Healthcare Recruiter | Customer Service Specialist | Virtual Assistant

Philippines 2-3 years 800 - 1500 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Hi! I’m Hanah 👋


Your go-to Recruitment Coordinator, Virtual Assistant, and Customer Support Specialist who helps businesses stay organized, hire amazing people, and keep clients happy ✨

Drowning in admin tasks? Missing follow-ups? Overwhelmed with scheduling and candidate coordination? I’ve got you covered 💻☕


Here’s how I can support your business:

📌 Recruitment coordination & candidate sourcing

📅 Interview scheduling & calendar management

💬 Customer support & client communication

📂 CRM management, data entry & organization

📧 Inbox management & follow-ups

⚡ Virtual assistance & workflow support


I’m proactive, detail-oriented, tech-savvy, and experienced working remotely with fast-paced teams. My goal? To make your day easier and your operations smoother 

Experience

  • Virtual Assistant - Healthcare Intake Coordinator / Healthcare Recruiter

    USource Philippines · 2025 — Present
    Managed 60–100 calls daily, achieving a 95%+ satisfaction rate through timely and solution-oriented service. Improved caregiver-client matching success by 20% with a needs-based process. Responded promptly to all emails and texts within 24 hours using Bullhorn, enhancing client retention. Conducted over 10 Zoom interviews weekly for accurate needs assessments. Recruited and onboarded more than 80 qualified caregivers in half a year, optimizing the onboarding process with digital training. Maintained ATS/CRM (Salesforce) with over 500 caregiver and client profiles, ensuring data precision. Assessed client needs for caregiver matching, improving placement success by 20%. Realized a 95% first-contact resolution rate through proactive