Hanan F.
Intake Specialist | Healthcare Recruiter | Customer Service Specialist | Virtual Assistant
Open to offersNew to PlatformAbout
Hi! I’m Hanah 👋
Your go-to Recruitment Coordinator, Virtual Assistant, and Customer Support Specialist who helps businesses stay organized, hire amazing people, and keep clients happy ✨
Drowning in admin tasks? Missing follow-ups? Overwhelmed with scheduling and candidate coordination? I’ve got you covered 💻☕
Here’s how I can support your business:
📌 Recruitment coordination & candidate sourcing
📅 Interview scheduling & calendar management
💬 Customer support & client communication
📂 CRM management, data entry & organization
📧 Inbox management & follow-ups
⚡ Virtual assistance & workflow support
I’m proactive, detail-oriented, tech-savvy, and experienced working remotely with fast-paced teams. My goal? To make your day easier and your operations smoother
Experience
Virtual Assistant - Healthcare Intake Coordinator / Healthcare Recruiter
USource Philippines · 2025 — PresentManaged 60–100 calls daily, achieving a 95%+ satisfaction rate through timely and solution-oriented service. Improved caregiver-client matching success by 20% with a needs-based process. Responded promptly to all emails and texts within 24 hours using Bullhorn, enhancing client retention. Conducted over 10 Zoom interviews weekly for accurate needs assessments. Recruited and onboarded more than 80 qualified caregivers in half a year, optimizing the onboarding process with digital training. Maintained ATS/CRM (Salesforce) with over 500 caregiver and client profiles, ensuring data precision. Assessed client needs for caregiver matching, improving placement success by 20%. Realized a 95% first-contact resolution rate through proactive
Skills & Expertise
Education
- Bachelor of Science in PsychologyBatangas State University · 2019 — 2023
Photos
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