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Handayani — Senior Operations and Sales Manager from Indonesia

Handayani

Senior Operations and Sales Manager

Indonesia 1-2 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Hana H. is a seasoned Operations & Sales Manager with over eight years of experience across the jewelry, beauty, software, and consumer product industries. Her career is marked by her adeptness in coordinating daily operations, driving sales performance, and managing vendor relationships. At NUTANA, she excelled in sales strategy and operations, ensuring consistent achievement of monthly sales targets and collaborating with both local and international vendors to streamline product sourcing and delivery. Throughout her tenure at companies like Luxe & Co and Hypernet, Hana showcased her capabilities in managing customer satisfaction across various sales channels, contributing to marketing strategies, and supporting product presentations. She is also skilled in managing online marketplaces like Shopee and Tokopedia, applying digital marketing techniques including basic SEO/SEM, and utilizing tools like Microsoft Excel, CRM systems, and AI tools such as ChatGPT. Hana is currently furthering her expertise through a Bachelor's degree in Marketing Management while maintaining proficiency in English and Indonesian.

Experience

  • Sales Manager

    NUTANA, Generasi Kemilau Baru, PT - Lab-Grown Diamond & Gemstone, Custom Jewelry · 2025 — 2026
    Led sales strategy and operations to consistently meet monthly sales targets. Coordinated with local and international vendors for product sourcing and delivery. Contributed to marketing strategy for commercial campaigns and brand events.
  • Operations Manager

    NUTANA, Generasi Kemilau Baru, PT - Lab-Grown Diamond & Gemstone, Custom Jewelry · 2024 — 2025
    Maintained customer satisfaction across offline stores and online channels such as Shopee, Tokopedia, and TikTok. Contributed to the commercial marketing strategy and new product presentations. Supported livestream selling as a backup host.
  • Assistant Operations Manager

    NUTANA, Generasi Kemilau Baru, PT - Lab-Grown Diamond & Gemstone, Custom Jewelry · 2023 — 2024
    Planned, coordinated, and oversaw daily operations to ensure efficiency and compliance with company standards. Managed local and international vendor relationships to secure quality, pricing, and service. Supported marketing strategy for commercial initiatives and brand events.
  • Customer Support

    Luxe & Co, Luxe & Co Beauty and Fragrance, PT - Perfume & Skin Care · 2023 — 2023
    Handled customer inquiries and ensured satisfaction across offline and online sales channels. Built strong internal teamwork to support smooth daily operations.
  • Business Development

    Barantum, Kosada Group Indonesia, PT - Software Company · 2022 — 2023
    Identified and pursued new business leads, converting prospects through presentations and meetings. Managed customer needs and delivered product training to close new business.
  • Hospitality Solution Business Partner / Account Manager

    Hypernet, Hipernet Indodata, PT - Internet Service Provider · 2020 — 2022
    Managed accounts as a Managed Service Provider, delivering solutions to corporate, hospitality, and service industry clients. Built client relationships and grew revenue through service upgrades. Coordinated vendor and partner training on new products and technologies.
  • Senior Marketplace Specialist & Marketing

    Tronsmart & Empo, Magiya Mitra Gemilang, PT - Audio Products · 2017 — 2019
    Managed Official Store operations on Shopee and Tokopedia, including SKU setup for campaigns and flash sales. Built partnerships with marketplace representatives to support brand awareness and negotiation. Oversaw stock opname and administrative processes.
  • Merchandising Administrator

    Dinus Cipta Mandiri, PT (Food and Toys Distributor) · 2015 — 2016
  • Supervisor & Brand Ambassador

    House of David Bali Salon & Spa (Beauty) · 2011 — 2013

Skills & Expertise

Education

  • Bachelor's Degree in Marketing Management (In Progress)
    Budi Luhur University · 2025 — Present
  • Accounting and Business Studies
    Mercu Buana University · 2016 — 2017
  • Social Sciences Major
    SMAN 16 Jakarta · 2009 — 2011

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