Hanelle C.

Hanelle C. is a customer service professional with experience in the healthcare, telecommunications, and travel sales industries. She has held roles such as Advisor I, Sales at Concentrix and Customer Advocate at Teletech, both supporting healthcare accounts, as well as positions in telco and travel sales at Sutherland Global Services, WNS, and Sequencial Technology International. In these roles, Hanelle engaged in outbound cold calling, telesales, lead generation, and serviced clients through phone and digital channels. She routinely utilized CRM tools such as Salesforce, Hubspot, and Genesys Cloud, efficiently maintained customer records, and collaborated with sales teams to hit business targets. Hanelle’s responsibilities included identifying sales opportunities, following up on leads, and ensuring exceptional customer support within high-demand, client-focused environments.