Hank W.
Mid-Level Equipment Engineer
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Hank W. is a Dynamic Field Service Engineer with a rich background in the lifesaving and medical device industries. Currently, he excels as an Equipment Engineer at TWBM Biomaterial Company in Zhupei City, Taiwan, where he maintains process equipment and complies with ISO 13485 standards, demonstrating substantial improvements such as increasing product yield from 65% to 80%. Previously, he worked at ESCO Lifesciences as a Field Service Engineer, troubleshooting complex hydraulic, mechanical, and electrical systems, and successfully completed the installation of over 36 new projects at a leading medical university. Holding a Bachelor of Science in Medical from National Yang-Ming University, Hank continues to expand his technical horizons with certifications in Project Management, Generative AI, and Data Science. With a native proficiency in Mandarin and advanced skills in English, Hank combines technical skills and strategic project management to meet and exceed client demands effectively.
Experience
Equipment Engineer
TWBM Biomaterial company · 2026 — PresentMaintained process equipment, managed parts inventory, and organized a library of machine manuals. Delivered technical support in troubleshooting and repair, ensuring operational efficiency within the medical device sector while adhering to ISO 13485 standards. Managed the installation and verification processes for a high-end cardiovascular guidewire project, achieving improved product yield and meeting customer demand. Collaborated closely with PM, RD, and PE departments.Field Service Engineer
ESCO Lifesciences · 2022 — 2025Provided technical support focused on troubleshooting, repair, and maintaining operational performance across hydraulic, mechanical, and electrical systems. Reviewed and interpreted customer reports and complaints to effectively diagnose equipment malfunctions. Achieved a significant milestone by completing the installation of over 36 units for a project at Chinese Medical University. Received technical training certification from ESCO Lifesciences.Application Engineer
KLA-Tencor · 2021 — 2022Demonstrated strong technical expertise, optimizing performance and driving continuous improvement in wafer machinery at TSMC. Utilized SEM and technical skills to inspect wafer defects in processes, creatively addressing design challenges. Managed product issues and launch concerns to align with customer business objectives.
Skills & Expertise
Education
- Bachelor of Science: MedicalNational Yang-Ming University · 2006 — 2012