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Hanna B. — Junior Cabin Steward from Philippines

Hanna B.

Junior Cabin Steward

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Hanna B. is a dedicated professional with a background in cruise ship management, having graduated from John B. Lacson Maritime University. She has accrued extensive experience in the hospitality industry, serving as a Utility Cabin Steward at Tui Cruises, where she honed her skills in customer service and attention to detail from February 2019 to July 2020. Previously, she worked as a Room Attendant at Seda Atria in Iloilo City, contributing from July 2016 to June 2018. Her role as a Receptionist at Wild Flour Restaurant in BGC Taguig City and as a Freelance Swimming Instructor in Iloilo City reflects her adaptability and wide-ranging abilities. Additionally, her experience at Shangri-La Boracay Resort and Spa both as a Room Attendant and a Rooms Controller Trainee adds to her extensive knowledge of resort operations. Throughout her career, Hanna has demonstrated a strong commitment to providing exceptional service and adapting to new environments.

Experience

  • UTILITY CABIN STEWARD

    Tui Cruises · 2019 — 2020
    Performed duties relating to cabin cleanliness and guest comfort on board.

  • ROOM ATTENDANT

    Seda Atria · 2016 — 2018
    Managed room maintenance and cleanliness, ensuring a high standard of hospitality.

  • RECEPTIONIST

    Wild Flour Restaurant · 2013 — 2013
    Handled front desk operations, greeting customers and managing reservations.

  • FREELANCE SWIMMING INSTRUCTOR

    Iloilo City · 2011 — 2013
    Provided swimming lessons and safety instruction to students of various ages.

  • ROOMS CONTROLLER TRAINEE

    Shangri-La Boracay Resort and Spa · 2011 — 2011
    Assisted in the management of room assignments and guest services during training.

  • ROOM ATTENDANT

    Shangri-La Boracay Resort and Spa · 2010 — 2011
    Responsible for maintaining high standards of room cleanliness and guest satisfaction.

Skills & Expertise

WordPress DeveloperCustomer ServiceCustomer Service RepresentativeGraphic DesignerHeadless CMSHealthcare Business Development

Education

  • Bachelor of Science in Cruise Ship Management
    John B. Lacson Maritime University - Molo · 2006 — 2010
  • Secondary Education
    John B. Lacson Maritime High School · 2001 — 2005
  • Primary Education
    Iloilo Central Elementary School · 1996 — 2001

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