hanna L.
Senior Optical Supervisor
Open to offersNew to PlatformAbout
Hanna L. is an experienced Optical Supervisor with over a decade of expertise in the retail and optical services industry, currently supervising daily branch operations at Executive Optical since 2017. She has demonstrated leadership by training teams, monitoring inventory, and ensuring accurate prescription processing, all while maintaining high customer satisfaction. Hanna began her career as a Sales Clerk at Executive Optical, contributing to monthly sales targets and assisting with frame selections, then gained customer service and cash handling experience as a Service Crew member at McDonald's. In addition, she manages a cake and pastry small business, overseeing business operations management, inventory & stock management, and social media promotion. Her background highlights a proven ability in team leadership and retail sales within fast-paced environments.
Experience
Owner / Baker
Cake & Pastry Business · 2020 — PresentProduces customized cakes and pastries for both events and regular customers, manages order processing, budgeting tasks, customer relations, and utilizes social media marketing to promote products.Optical Supervisor
Executive Optical · 2017 — PresentOversees branch operations by managing staff performance, conducting team training, and guiding members to achieve sales and service goals. Provides customer assistance with eyewear selection and lens consultation, handles prescription processing and order management, coordinates inventory control and stock replenishment, and addresses customer concerns to maintain satisfaction.Service Crew
Mcdonals · 2016 — 2017Provided customer service in a fast-paced setting, processed cash transactions, upheld cleanliness standards throughout shifts, and adhered to established food safety procedures.Sales Clerk
Executive Optical · 2013 — 2016Supported customers in frame and optical product selection, processed payment transactions, maintained daily sales reporting, and contributed to monthly sales targets.
Skills & Expertise
Education
- BSIT – Under GradDR.YANGAS’S COLLEGES INC.
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