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hannah J. — Mid-Level Banking Operations Specialist from Philippines

hannah J.

Mid-Level Banking Operations Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Hannah Joyce A. D. is a seasoned professional with a strong background in accounting and banking, having held the role of Accounting Assistant at the Philippine Business Bank. Her experience includes managing accounts receivable and payable, preparing comprehensive financial reports, and ensuring the accuracy of bank transactions. She extended her expertise in customer services as a Customer Service Associate where she facilitated account openings and handled clients' financial queries. Her tenure as a Cash Custodian and Senior Teller involved intricate tasks like balancing cash sheets and ensuring vault safety, alongside engaging in foreign exchange trading for clients. Prior to this, Hannah gained valuable experience as a Service Crew at McDonald's, honing her skills in customer interaction and operational efficiency. Hannah holds a degree in BSBA with a major in Marketing Management from Our Lady of Fatima University. Her proficiency extends to cash handling, accounting, and utilizing tools like Microsoft Excel, Word, and PowerPoint.

Experience

  • Account Support

    Onyxspire Management · 2025 — 2026
    Conducted audits of chat support interactions to ensure adherence to company standards and quality communication. Gathered, organized, and analyzed performance data to prepare weekly account success reports.
  • Accounting Assistant

    Philippine Business Bank · 2022 — 2024
    Balanced local checks daily transactions and managed out-for-clearing processes. Prepared reports on overages, shortages, daily sundries, BP consolidated, and account receivables and payables. Managed account openings, processed manager's checks and gift checks, and assisted clients with their inquiries. Conducted balancing of return checks each morning and balanced cash sheets for daily transactions.
  • Cash Custodian - Senior Teller

    Philippine Business Bank · 2021 — 2022
    Oversaw cash vault transactions and ensured vault safety. Handled foreign exchange dollar trading for clients, replenished and balanced the ATM daily. Conducted daily cash balance checks and recommended bank products and services to clients.
  • Signature Verifier

    Philippine Business Bank · 2020 — 2021
    Verified client signatures and confirmed transactions with customers. Managed the filing of signature cards, withdrawal slips, and on-us slips while checking all withdrawal and encashment transactions.
  • Bank Teller

    Philippine Business Bank · 2018 — 2020
    Processed client transactions including cash and check deposits, as well as withdrawals. Ensured quick and quality service for clients while maintaining records of daily transactions and balancing cash mid-day and at the end of each day.
  • Service Crew

    Mcdonald’s South Valenzuela · 2014 — 2015
    Prepared food and beverage items while efficiently operating kitchen equipment. Greeted customers, accurately took orders, answered menu questions, and professionally handled complaints.

Skills & Expertise

Education

  • BSBA major in Marketing Management
    Our Lady of Fatima University · 2013 — 2017
  • Secondary & Primary Education
    Colegio De San Pascual Baylon · 2002 — 2012