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Hannah B. — Mid-Level Administrative Virtual Assistant from Philippines

Hannah B.

Mid-Level Administrative Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Hannah Beatrice L. is an adaptable professional with over six years of combined experience in administration, teaching, and customer service across the education, business support, and government sectors in the Philippines. Her background includes roles as an Elementary Teacher at Assumption Antipolo, where she managed scheduling for over 30 students, coordinated with 50+ parents monthly, and designed digital and visual learning materials using Google Workspace and Canva. As a part-time tutor, she organized virtual sessions, prepared tailored materials, and resolved schedule conflicts. In the business process outsourcing industry, Hannah handled client support and maintained high data accuracy as a Customer Service Representative at VXI Global Solutions. Her early experience as Assistant Office Staff at COMELEC Antipolo involved data entry, document preparation, and process improvement. Hannah is certified in project management entrepreneurship and critical thinking, emphasizing reliable support and process optimization for educational and administrative environments.

Experience

  • Elementary Teacher I

    Assumption Antipolo · 2024 — 2025
    Coordinated schedules for over 30 students while engaging with 50+ parents each month. Developed and organized digital lesson plans, worksheets, and performance reports. Enhanced grading processes to expedite turnaround time. Created visual aids and simple video tutorials using Canva for classroom purposes. Employed critical thinking to address student learning challenges and modify lesson strategies.
  • Part-Time Tutor

    Marikina/Antipolo · 2024 — 2024
    Oversaw student calendars and monitored progress through shared digital spreadsheets. Customized learning materials and communicated updates through email and chat. Organized virtual tutoring sessions via Google Meet. Edited photos and produced infographics to enhance learning content. Resolved scheduling conflicts and adjusted teaching methods to cater to individual needs.
  • Customer Service Representative

    VXI Global Solutions · 2022 — 2023
    Addressed inquiries through phone and email while accurately updating client accounts. Processed orders and returns using company systems, ensuring 98% data accuracy. Handled a high volume of tasks, all while meeting strict deadlines. Utilized critical thinking to tackle complex customer issues and implement effective solutions.
  • Assistant Office Staff

    COMELEC Antipolo · 2018 — Present
    Conducted data entry, both digitally and physically, as well as report preparation. Responded to phone and email inquiries, directing requests accordingly. Maintained organized filing systems for efficient access. Identified and addressed inefficiencies in office processes to enhance operational efficiency.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in English
    Technological Institute of the Philippines · 2019 — 2023

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