Hannah J.
Open to offersNew to PlatformAbout
Hannah J. is a dedicated Medical Virtual Assistant with a strong background in pharmacy operations and healthcare administration, currently serving at Rapha Pharmacy. With expertise in EHR/EMR systems and calendar management, she excels in handling patient communications and HIPAA-compliant processes. Her role involves maintaining electronic prescription records with precision, managing patient inquiries, and coordinating appointment scheduling to enhance workflow and reduce wait times. Additionally, Hannah performs inventory tracking, documenting audits, and provides administrative support such as data entry and medical billing. With certifications including a Medical Virtual Assistant Certification and proficiency in tools like Google Workspace and Microsoft Office, she is highly adaptable and reliable in dynamic healthcare environments. Fluent in English and Filipino, Hannah is prepared for full-time remote work with robust home office infrastructure.
Experience
Pharmacy Assistant / Manager / Auditor
Rapha Pharmacy · 2023 — PresentUpdated electronic prescription records with complete data accuracy, adhering to healthcare standards. Addressed a large volume of patient inquiries, clarifying prescriptions and providing follow-up communication. Organized scheduling and coordinated daily workflows, which enhanced service efficiency and reduced patient wait times. Conducted inventory tracking and audits to maintain compliance and accurate recordkeeping. Supported timely patient care by processing prescriptions and collaborating with healthcare providers. Offered administrative assistance through data entry, reporting, and management of medical records.
Skills & Expertise
Education
- Bachelor of Science in PharmacyTagum Doctor’s College, Inc. · 2018 — 2024