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Hannah M. from United Kingdom

Hannah M.

United Kingdom Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Hannah M. is a Psychology undergraduate at Newcastle University with a robust background in customer service, hospitality, and education. She has honed her skills working as a bartender at Shortflatt Tower where she greeted guests and provided efficient bar service, and as a catering assistant at Sandringham Café, where she gained considerable barista experience and trained new employees. At The White Pheasant, she managed bar service and front-of-house operations, while at Walsingham Farms Shop Partnership, she ensured superior customer guidance and stock management. Her role as a teaching assistant at Duke of Lancaster SENDAT School involved supporting neurodivergent students and contributing to lesson planning. Hannah's notable achievements include her participation in University-led Science Adventures workshops aimed at engaging youth in STEM subjects and earning a Level 2 Certificate in Understanding Children and Young People’s Mental Health.

Experience

  • Bartender

    Shortflatt Tower · 2025 — 2025
    Independently greeted guests at an outside bar while collaborating with the team to offer prompt and friendly service during meal times and evening entertainment. Assisted with cold food preparation on non-wedding days and expressed eagerness to learn more about cocktail making.
  • Catering Assistant

    Sandringham Café · 2021 — 2025
    Prepared and packaged cakes for sale, operated barista equipment during peak times, and served customers at the till. Completed a food handling and safety course while shadowing supervisors in job delegation. Independently served customers with hot beverages and traybakes on external premises and assisted with food service in the restaurant.
  • Front of House Staff

    The White Pheasant · 2023 — 2024
    Oversaw bar service and front-of-house operations during peak shifts, managing transactions through tills while delivering excellent customer service.
  • Retail Assistant

    Walsingham Farms Shop Partnership · 2023 — 2023
    Provided high-quality customer service on the shop floor and at the tills while monitoring stock levels and assisting customers in finding products.
  • Teaching Assistant (Work Experience)

    Duke of Lancaster SENDAT School · 2023 — 2023
    Supported neurodivergent students in both group and one-to-one settings, contributing to a positive and inclusive learning environment while aiding in lesson planning based on provided prompts.

Skills & Expertise

Education

  • Bachelor's degree in psychology
    Newcastle University · 2024 — Present
  • A Levels
    Fakenham Academy Sixth Form · 2022 — 2024
  • GCSEs
    Alderman Peel High School · 2017 — 2022

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