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Happiness I. — Mid-Level Data Entry Specialist from Nigeria

Happiness I.

Mid-Level Data Entry Specialist

Nigeria Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Happiness B. is a versatile professional specializing in data entry and operational supervision. In her role as a Data Entry Specialist at Springboard USA, she utilized SourceLinker alongside AI-driven tools to enhance the accuracy of family tree records and audited data to ensure 100% accuracy. At Bukkaha Hospitality Limited in Lagos, Nigeria, she excelled as an Operation Supervisor, leading operational planning and improving customer satisfaction while ensuring company compliance and quality service standards. In the healthcare sector, Happiness demonstrated her skills as a Front Desk Officer at Chrislen Diagnostic Center, where she adeptly managed appointments, patient records, and insurance coordination. Her educational background includes a Bachelor of Applied Science in Software Development from Brigham Young University - Idaho, with coursework in programming and web development. Additionally, she holds a certification in Medical Billing and Coding Fundamentals from Ensign College. Her technical expertise extends to Google Workspace, HTML5, and CSS3, reinforcing her capacity to deliver effective solutions in diverse professional environments.

Experience

  • Data Entry Specialist / Reviewer

    Springboard USA · 2025 — 2025
    Integrated sources and individuals into family trees using SourceLinker, enhancing record accuracy and data integrity with AI-driven tools. Conducted reviews and audits of captured data to ensure complete accuracy and identify errors for correction. Collaborated and reported using Google Workspace tools including Google Sheets, Docs, and Drive.
  • Tier 1 Program Trainee

    The Church of Jesus Christ of Latter-Day Saints · 2025 — 2025
    Participated in professional development training aimed at customer service excellence, ethics, and problem-solving skills. Developed written communication and case documentation skills to align with remote support processes.
  • Operation Supervisor

    Bukkaha Hospitality Limited · 2023 — 2025
    Oversaw daily operations to maintain efficiency and ensure adherence to company policies and service quality. Implemented operational strategies to improve customer satisfaction. Generated daily, weekly, and monthly operational reports for performance monitoring and decision support.
  • Front Desk Officer/ Contact Agent (Customer Service)

    Chrislen Diagnostic Center · 2020 — 2023
    Managed an organized and confidential administrative and patient record system. Scheduled patient appointments and ensured accurate record management for daily operations. Handled patient inquiries both in person and over the phone with professionalism and empathy. Coordinated with insurance companies regarding billing inquiries and documentation.
  • Full-time Missionary (Volunteer)

    The Church of Jesus Christ of Latter-Day Saints · 2016 — 2018
    Developed public-facing communication skills through daily outreach and community service. Worked in collaboration with community leaders to address local needs and fostered relationship-building while effectively managing conflict with diverse individuals.

Skills & Expertise

Education

  • Bachelor of Applied Science in Software Development
    Brigham Young University - Idaho · — — 2028
  • Medical Billing and Coding Fundamentals
    Ensign College · 2024 — 2025

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