Harm J.
Mid-Level Hospitality Business Development Manager
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About
Harm J. is a seasoned professional with extensive experience in the hospitality, service & consulting, medical devices, furniture retail/wholesale, and recruitment industries. He has held pivotal management roles such as Hotel General Manager in El Nido, where he supervised daily operations, budget management, guest relations, and strategic planning. At FI Global Manufacturing Inc., Harm was responsible for business development, sales growth, account management, PNL oversight, and the implementation of CRM systems, as well as driving social media, marketing campaigns, and showroom management. His tenure at Michael Page included starting and growing a Life Sciences recruitment division, specializing in regulatory affairs & quality assurance roles for international healthcare firms. Harm’s hands-on operational expertise in high-end restaurants, resorts, bars, and B&Bs is complemented by strategic roles involving project management, market analysis, team leadership, and sales process improvement across varied business domains.
Experience
Hotel General Manager
El Nido · 2023 — 2023Oversaw overall operations to maintain high guest satisfaction and profitability. Managed front desk, housekeeping, maintenance, and food & beverage operations. Developed annual budgets and marketing strategies to increase occupancy and revenue. Handled hiring and training of staff while ensuring safety and quality assurance across services.Temporary Manager
Café/Restaurant and B&B · 2022 — 2023Co-managed daily operations while enhancing service quality through employee motivation and support. Managed guest check-ins and check-outs, processed orders, and coordinated foodservice operations between kitchen and servers.Temporary (Assistant) Resort Manager
null · 2022 — 2022Supported the management of lodging, restaurant, and pool facilities. Assisted guests with reservations and coordinated resort maintenance while remaining readily available to address guest inquiries and needs.Business Development Manager/Consultant
null · 2021 — PresentAssisted companies across various industries, focusing on sales and marketing, business strategy, operations, and management of website and social media. Engaged in creative content writing and logo design.Showroom Manager
FI Global Manufacturing Inc. · 2020 — 2021Ensured excellent customer service within the showroom and supervised inventory management. Engaged with marketing teams to create promotional materials and campaigns, ultimately boosting sales engagement.Business Development Manager
FI Global Manufacturing Inc. · 2019 — 2021Managed existing accounts and sought new leads in the US market. Engaged with decision makers through various communication methods and participated in conferences to promote products while continuously analyzing market trends.Waiter
The Local Bistro · 2018 — 2019Served and attended to customer needs promptly. Demonstrated fine dining standards and collaborated with kitchen staff to ensure timely food preparation and service.Managing Recruitment Consultant Regulatory Affairs and Quality Assurance
Michael Page – Life Sciences Netherlands · 2013 — 2017Contributed to the launch and growth of a recruitment division in Healthcare and Life Sciences. Managed recruitment processes for Regulatory Affairs and Quality Assurance roles, collaborating with senior management and HR to meet hiring needs.Project Manager
Medtronic · 2012 — 2013Conducted market analysis and oversaw strategic development projects across Central and Eastern Europe. Coordinated with teams to address project challenges and reported on project performance.Bartender
ASC/AVSV · 2004 — 2005Managed high customer volumes, ensuring efficient service and organization of bar inventory. Assisted in training new bartenders and maintained cleanliness and presentation of the bar.Dishwasher & Waiter
Restaurant Cafe Sjiek · 2000 — 2001Handled dishwashing and assisted in food service during peak times to support staff operations. Ensured cleanliness and proper sanitation of kitchen areas.
Skills & Expertise
Education
- Master, MBA: Strategy and OrganizationVrije Universiteit Amsterdam · 2010 — 2011
- Bachelor's degree, Public AdministrationVrije Universiteit Amsterdam · 2006 — 2010
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